Question 1

I only have a video - no MP3 track. I want to convert a specific moment in a video to a Soundwood.

Accepted Answer

Don't worry. We can extract the sound an cut it to the desired timestamp. Contact us.

Question 2

I can not scan the QR-code with my phone.

Accepted Answer

Some type of phones don't recognize a QR-code automatically or if you have trouble scanning the codes.
1. Try to move away from the QR code and come back closer to adjust focus
2. Download a free QR-code scanner